AI Product Design · CSIRO

Sciansa: AI for Research Scientists

Led design for a multi-agent AI platform that helps research scientists accelerate their research from hypothesis to publication. Developed patterns to bridge the gap between AI capability and scientific trust.

Scientists served 2,500+
Workflows run 11,500+
Increase in DAU over 6 months 3.8x
Sciansa hero

Overview

Sciansa is a multi-agent AI platform designed to help experimental biologists identify key genes and understand biological pathways without requiring command-line expertise or deep computational knowledge.

The platform represents a fundamental shift in how scientists interact with AI tools—moving from technical interfaces that require extensive training to intuitive systems that respect scientific workflows and decision-making processes.

As Principal Product Designer, I led early stage problem definition, concept development, testing, product iteration, and final design of the MVP. Our product currently serves over 2,500 scientists across CSIROs, with a focus on building trust through transparency and steerability.

The Challenge

Scientists studying genetic function face several key challenges in their research workflows. Genome assembly and annotation still requires access to supercomputing resources, while manual prediction of gene functions is both time-consuming and often yields low-confidence results. Experimental validation creates bottlenecks due to cost and time constraints. Researchers also struggle with a lack of integrated tools for end-to-end analysis and face difficulties managing data across different systems.

Challenge illustration

Approach

We needed to design a system that could deliver powerful AI capabilities while maintaining the transparency and control that scientists require to trust the results.

The path to building our ALPHA prototype turned insights from extensive co-creation work with domain experts, user research, and product development into a design process that iteratively refined our understanding of the problem space and the needs of the users.

The research revealed that scientists needed three things: visibility into AI reasoning, the ability to string workflow steps together, and clear explanations of how results were generated. These became the core principles guiding every design decision.

Design process illustration

Solution

The final design implementation focussed on the core user interaction: using generative AI agents for scientific workflows. We focused on:

1. Integrating and testing AI agents for biology

2. Integrating research prototypes and workflows

3. Providing flexible automation that enhances rather than replaces scientific judgment

4. Maintaining domain-specific heuristics crucial for experimental design

5. Technical scaling

6. User authentication

Our approach combined technical capabilities with deep respect for scientific practice, creating a platform that augments rather than displaces the research process. The result is a system that helps manage complexity while preserving the rewarding problem-solving aspects of scientific work that researchers value most.

Solution interface mockup

Impact

Our platform represents a fundamental shift in scientific software design by placing AI agent teams at the core of its architecture. This approach moves beyond traditional tool-based interfaces to create a collaborative environment where AI agents actively participate in the research process.

Our early adopter Biologists are enjoying new models of human-AI collaboration in scientific research through:

1. Natural language interactions to perform complex tasks with low barriers to entry

2. Transparent decision-making processes where agents explain their reasoning

3. Flexible control mechanisms that maintain researcher autonomy

4. Adaptive learning capabilities that improve agent performance over time

5. Collaborative problem-solving approaches that combine human expertise with AI capabilities

6. Domain specific tool integration